Welcome to Bethesda Medical Centre
Please find below a copy of our Patient Participation Report for 2014/15
Patient Participation Report 2014/15
Friends and Family Test - Please complete the test on-line under "Have Your Say". Below is the link for results for December to May 2015
Friends & Family Report December to May 2015
Recording of Telephone Calls
Unfortunately it has come to light that for a period of time there was no message on the phone system to make Patients aware that all telephone calls to and from the Surgery are recorded.
This situation has now been remedied and I would like to apologise for any inconvenience
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
News & Issues
On-Line Access to Medical Records
Patients who have access to On-Line Appointments and Medication now have the ability to see a summary of their medical records on-line which includes:
Allergies and Adverse Reactions
Acute Medications in the last 12 months
Current repeat medications - including those discontinued in the last 6 months
Full Immunisation History
If you would like to sign up to this service please ask at Reception or contact the Surgery on 209300.
Patient Working Group Minutes April 2015
View Health Help Now Guide
See Your Medical Summary
(Site updated 22/06/2015)