Welcome to Bethesda Medical Centre
The surgery will be closed on Bank Holiday Monday 29 August and also from 12.30pm on Thursday 29 September for GP and Staff Training. For emergencies during these times please contact the 111 service.
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
Communicating With Our Patients
We want to get better at communicating with our patients. We want to make sure you can read and understand the information we send you. If you find it hard to read our letters or if you need someone to support you at appointments, please let us know.
- We want to know if you need information in braille, large print or easy read.
- We want to know if you need a British Sign Language interpretor or advocate.
- We want to know if we can support you to lipread or use a hearing aid or communication tool.
Please tell the Receptionists when you arrive for your next appointment.
View Health Help Now Guide
The NHS in Kent and Medway has a free website and app to help you find the right treatment, especially when you are not sure what to do or who to contact.
Whether you have a baby with a high temperature, a child who is being sick, a teenager who is feeling low or you have sprained your ankle and for many other health problems, the Health Help Now web app can guide you to the service that will help you best.
New features available on the Apple and Android versions include a health wallet, where users can make notes about symptoms or questions they may need to ask a GP, keep a list of health appointments and contacts, save favourite pages from Health Help Now and view other useful apps.
Health Help Now lists common symptoms for people of all ages and helps you find the best place for treatment for them in the local area. It shows the nearest services, whether they are open or closed, and provides a map of their location and directions.
Health Help Now also offers reliable health advice and links to other useful websites. Available at www.healthhelpnow-nhs.net, it works on smartphones, tablets, and computers. To find the downloadable apps, just search Health Help Now at the Apple Store and the Android Google Play Store.
Why not download it to your device now so you have it to hand when you need it?
If you don’t have internet access, or if you need medical help fast but it isn’t a 999 emergency, dial 111.
Health Help Now has been used more than 85,000 times since its launch, helping people to find the right treatment in the right place.
It is an app and website which matches services to symptoms and shows which services are open and where they are. It can help people find out if they need to see a doctor, pharmacist or use a minor injuries service.
Friends and Family Test - Please complete the test on-line under "Have Your Say". Below is the link for results for December to June 2015
Friends and Family Test Results 2015
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
News & Issues
On-Line Access to Medical Records
Patients who have access to On-Line Appointments and Medication now have the ability to see a summary of their medical records on-line which includes:
Allergies and Adverse Reactions
Acute Medications in the last 12 months
Current repeat medications - including those discontinued in the last 6 months
Full Immunisation History
If you would like to sign up to this service please ask at Reception or contact the Surgery on 209300.
Patient Participation Group Minutes April 2016
Patient Working Group Minutes January 2016
Thanet Health Network attachment for July minutes
Patient Working Group minutes July 2015
Please find below a copy of our Patient Participation Report for 2014/15
Patient Participation Report 2014/15
Patient Working Group Minutes April 2015
See Your Medical Summary
(Site updated 05/08/2016)